Hi all This is the third post in a quick series that attempts to use IBIS to analyse an online discussion. The map is getting big now, but luckily, we are halfway through the discussion and will have most of …

Why can’t users find stuff on the intranet? An IBIS synthesis–Part 3 Read more »

Hi all This is the second post in a quick series that attempts to use IBIS to analyse an online discussion. Strange as it may sound, but I believe that issue mapping and IBIS is one of the most pure …

Why can’t users find stuff on the intranet? An IBIS synthesis–Part 2 Read more »

Hi There was an interesting discussion on the Intranet Professionals group on LinkedIn recently where Luc De Ruijter asked the question: What are the main three reasons users cannot find the content they were looking for on intranet? As you …

Why can’t users find stuff on the intranet? An IBIS synthesis–Part 1 Read more »

About bloody time eh? The Heretics Guide to Best Practices is now available through Amazon, Barnes and Noble and iUniverse.   ] In Paul and Kailash I have found kindred spirits who understand how messed up most organizations are, and …

The end of a journey… my book is now out! Read more »

I was surprised to see the recent SharePoint Fatigue Syndrome post got some traction in the interweb. As it happened, that particular post was kicking around in an unfinished state for months. The thing is, its not the only “home …

Why SharePoint training sometimes doesn’t deliver (and what to do about it) Read more »

Hiya I have been wrong about many things – I am happy to admit that. In SharePoint land, one of my bigger naive assumptions was that in early 2007, I figured I’d have maybe a 6 month head start before …

SharePoint Fatigue Syndrome Read more »

I received this today and I had to post it. In New Zealand recently, Paul McTaggart of Gen-i stopped me and complimented the governance and information architecture course that some of his staff have attended. I am truly humbled by …

Praise for SharePoint Governance and IA Masterclass Read more »

Hiya I recently participated in the Australian and New Zealand community SharePoint conferences and had a blast. First up, I was given the opportunity to keynote the Australian conference on day 2, where I spoke about SharePoint Governance home truths. …

Australian SharePoint Conference Community Challenge–How we did it. Read more »