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Luc de Ruijter • @Nigel Are (customer) keywords the real cause for not finding stuff? In my opinion this limits the chalenge (of building effective intranet/websites) to building understandable navigation patters. But is navigation the complete story... |
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Luc de Ruijter • @Nigel Are (customer) keywords the real cause for not finding stuff? In my opinion this limits the chalenge (of building effective intranet/websites) to building understandable navigation patters. But is navigation the complete story... |
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Suzanne Thornley • Just another few to add (sorry 5 not 3 :-): 1. Search engine is not set up correctly or used to full potential 2. Old content is not deleted and therefore too many results/documents returned 3. Documents have no naming conventio... |
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@Bob Doesn't an investiment in training in order to have colleagues use the search function sound a bit like attacking the symptom? Why is search not easy to locate in the first place? I'd argue you're looking at a (functional) design flaw (cause) fo... |
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How does data relate to what we conventionally call content, when we need to bring structure in it? |
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