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Michael Rosager • @ Simon. I agree. Findability and search can never be better than the content available on the intranet. Therefore, non-existing content should always be number 1 Some content may not be published with the terminology or langua... |
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Michael_-_Taino_1011111326444778374.html |
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(instant messaging, shared drives, email etc.) |
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"Strict organization by product or service type may be in order for someone that knows what they're looking for, but may not mean squat to those that don't. Hence, a second axis of navigation that organizes your solutions / products by industry, pain... |
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Luc de Ruijter • @Nigel Are (customer) keywords the real cause for not finding stuff? In my opinion this limits the chalenge (of building effective intranet/websites) to building understandable navigation patters. But is navigation the complete story... |
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Luc de Ruijter • @Nigel Are (customer) keywords the real cause for not finding stuff? In my opinion this limits the chalenge (of building effective intranet/websites) to building understandable navigation patters. But is navigation the complete story... |
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How does data relate to what we conventionally call content, when we need to bring structure in it? |
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@Bob Doesn't an investiment in training in order to have colleagues use the search function sound a bit like attacking the symptom? Why is search not easy to locate in the first place? I'd argue you're looking at a (functional) design flaw (cause) fo... |