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@Bob Doesn't an investiment in training in order to have colleagues use the search function sound a bit like attacking the symptom? Why is search not easy to locate in the first place? I'd argue you're looking at a (functional) design flaw (cause) fo... |
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How does data relate to what we conventionally call content, when we need to bring structure in it? |
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Dan Benatan • Having researched this issue across many diffferent company and departmental intranets, my most frequent findings are: 1. A complete lack of user-centred design. Content that many members of the organization need to access is structure... |
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(instant messaging, shared drives, email etc.) |
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Luc de Ruijter • @Nigel Are (customer) keywords the real cause for not finding stuff? In my opinion this limits the chalenge (of building effective intranet/websites) to building understandable navigation patters. But is navigation the complete story... |
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Luc de Ruijter • @Nigel Are (customer) keywords the real cause for not finding stuff? In my opinion this limits the chalenge (of building effective intranet/websites) to building understandable navigation patters. But is navigation the complete story... |