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I agree with Bob but I'd add to point two not speaking our user base's language. How many companies offer a failure to find for example (i.e.if you fail to find something in a search you submit a brief form which pops up automatically stating what yo... |
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| Nigel_1011111326332853810.html |
| Reasons_why_people_c_1011111326330561457.html |
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(instant messaging, shared drives, email etc.) |