The service runs within Amazon’s proven network infrastructure and datacenters. The Amazon EC2 Service Level Agreement commitment is 99.95% availability for each Amazon EC2 Region

The AWS data centers are designed to anticipate and tolerate failure while maintaining service levels. Data centers are built in clusters in various global regions. All data centers are online and serving customers; no data center is “cold.” In case ...

Advance approval for these types of scans can be initiated by submitting a request to aws-security@amazon.com.

The Amazon Incident Management team employs industry-standard diagnosis procedures to drive resolution during business-impacting events. Staff operators provide 24 x 7 x 365 coverage to detect incidents and to manage the impact and resolution

While Amazon EC2 does provide ample protection against one customer inadvertently or maliciously attempting to view another’s data, as a standard practice customers should encrypt sensitive traffic.

While customers can place their interfaces into promiscuous mode, the hypervisor will not deliver any traffic to them that is not addressed to them. Even two virtual instances that are owned by the same customer located on the same physical host cann...

Amazon S3, Amazon SimpleDB, or Amazon Elastic Block Store

For customers that have architected complex transactional databases using EBS, it is recommended that backups to Amazon S3 be performed through the DBMS so that distributed transactions and logs can be checkpointed

Amazon S3 ensures object durability by storing objects multiple times across multiple Availability Zones on the initial write and then actively doing further replication in the event of device unavailability or detected bit-rot

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